Saturday, November 27, 2010
Saturday, July 17, 2010
A Gift of Fabric That Communicates By Gardenia
A Gift of Fabric That Communicates by Gardenia from Gardenia Hung on Vimeo.
Original sewing and embroidery design projects by Gardenia, using cotton, silk, synthetics, and Peacock embroidery silk threads from China.
Saturday, June 5, 2010
GESA Assistance Premier Services
GESA Assistance Premier
Customer Service for Travel Insurance
Letter from GESA Assistance on April 11, 1984
Dear Miss Hung:
With the present letter I am pleased to confirm the recent agreement made between yourself and our Company, Groupe Européen, S.A., registered in Brussels 1040, 38-39 Square de Meeus, Bte 8, Tel. (02) 513.91.52, Telex 22492 ASGESA Brussels.
We understand that you have committed yourself to work every Saturday, Sunday, and holiday of each calendar year. The working hours are from 9 a.m. until 5 p.m. and the hourly rate will be $5.60 (five dollars and 60/100). Your responsibility will be to man the emergency lines and arranged consequently the right service in order to help the insured in distress.
For the present time, you will be reporting any new cases or new developments on the already existing files either to Ms. Huguette Callaway or to me, depending on who is on call, and you will make sure the cases are followed properly by the evening shift.
You understand the degree of responsibility and commitment this new position offers; we rely on your knowledge and experience to face this new challenge and we count on you.
Both parties reserve the right to terminate the present agreement, giving each other a two-week notice.
We hope these terms are agreable to you and wishing both parties a mutual and fruitful relationship, we remain,
Sincerely,
J. POQUET
Executive Director
Customer Service for Travel Insurance
Letter from GESA Assistance on April 11, 1984
Dear Miss Hung:
With the present letter I am pleased to confirm the recent agreement made between yourself and our Company, Groupe Européen, S.A., registered in Brussels 1040, 38-39 Square de Meeus, Bte 8, Tel. (02) 513.91.52, Telex 22492 ASGESA Brussels.
We understand that you have committed yourself to work every Saturday, Sunday, and holiday of each calendar year. The working hours are from 9 a.m. until 5 p.m. and the hourly rate will be $5.60 (five dollars and 60/100). Your responsibility will be to man the emergency lines and arranged consequently the right service in order to help the insured in distress.
For the present time, you will be reporting any new cases or new developments on the already existing files either to Ms. Huguette Callaway or to me, depending on who is on call, and you will make sure the cases are followed properly by the evening shift.
You understand the degree of responsibility and commitment this new position offers; we rely on your knowledge and experience to face this new challenge and we count on you.
Both parties reserve the right to terminate the present agreement, giving each other a two-week notice.
We hope these terms are agreable to you and wishing both parties a mutual and fruitful relationship, we remain,
Sincerely,
J. POQUET
Executive Director
Thursday, March 25, 2010
Customer Letters of Reference in Response to Customer Care Service
CUSTOMER RESPONSE MANAGEMENT
Friday, June 17th, 1983
GESA ASSISTANCE
10 South Riverside Plaza
Suite 1470
Chicago, Illinois 60606
For attention: Ms. Gardenia Hung
My husband and I are South African tourists, who asked for your assistance in tracing our lost luggage from TW Airlines in St. Louis, Missouri at the end of May. It is with sincere gratitude that we wish to thank you for your expert help, given with such friendliness and efficiency. Not only did you have to make use of numerous telephone calls to help us, on a Sunday and Memorial Day holiday, but a member of your group telephoned later to check that our bags were received in good order.
Thank you so very much.
Yours sincerely,
Signed by Mrs. M.E. S. Acrels
Cable Address “SANMORITZ” TWX 710-581-4827
CUSTOMER RESPONSE MANAGEMENT
Stamped by GESA Central22 Marzo 1985 Teléfono 241-9310Telex: 22527 CidónCables Cidón, S.L.Gran Vía, 62MADRID -13España 26 de Febrero de 1985 GENERAL EUROPEA, S.A.Rambla, Cataluña, 98 BisBARCELONA 8 Estimados señores: Acuso recibo a su carta de fecha 31/1/85 en relación con la asistencia que me prestaron durante mi viaje a U.S.A. el 5/12/84. Recibí un servicio muy bueno y así lo hice saber a la señorita que me atendió por teléfono en Chicago. Fué muy amable y todo se resolvió muy favorablemente. Yo no he dudado en recomendar su compañía a personas amigas. De nuevo muy agradecido por su interés y aprovecho la ocasión para enviarles mis mejores y más cordiales saludos. Signed by Mariano Cidón P.S. Huelga decirles que nuestro personal utiliza su seguro (de viajes).
CUSTOMER RESPONSE MANAGEMENT
22 Mars 1985 V/Réf. 100.84.0411N/Réf. 05.84.40002.016.017 MC GESA ASSISTANCE150 S. Wacker Drive, Suite 350Chicago, Illinois 60606 U.S.A. Messieurs, Veuillez trouver ci-joint lettre de félicitation que nous venons de recevoir de l'assuré. Nous vous remerçions de bien vouloir la transmettre à la personne qui s'est occupée de cette affaire, en la félicitant également de notre part. Veuillez agréer, Messieurs, nos salutations distinguées. GENERAL EUROPEA, S.A. Gesassistance Initial Signature
Communications Media Arts Consultant, Illinois Notary Public in Du Page County, Illinois Certified Teacher, Integrated Marketing Communications Consultant, Creative Designer, Chicago Designing Mind...
--Technical Manuals Translation for Babcock Corp. Germany-USA, Spanish for Mexico, Roselle, IL Compact Disks, 2001
--Destination Services Relocation for Family Guidance International, Toronto, Canada, 2000, assisting European executives from Stora Enso in Germany, Finland, and Sweden to relocate in the Chicagoland area.
--Digital Video for San Filippo Plum Tree Farm, Barrington Hills, Illinois, English in color, 2H30, 2000
--Web Site Translation, SGIT Network, Online E-Zine, Original Media, Palm Springs, California, Spanish, 2000
--SRAM Corp. Germany-France-USA, Technical Patent Translation, French to English, 1997 to present
--Marketing Media for CPNA Chicago, Illinois, Graphics Design, 2000
--Advertising Inserts for Tabbies/Xertrex International, Itasca, Illinois, Spanish, 2000
--16th Annual Chicago Latino Cinema, Film Synopsis Translations for the International Latino Cultural Center, Chicago, Illinois, Spanish, 2000
--Audio/Video Script Translation for WTTW, Channel 11, Old Town School of Folk Music, Chicago, Spanish, 1999
--Leroy Merlin USA Annual Report, USA, Naperville, Illinois, French, 1999
--French family from Lyons, relocation, cross-cultural, and child tutoring in Woodridge, Illinois, 1997
--Multimedia Translation for Information Kiosks, English, Spanish, French, German, IMWW, Chicago, IL, 1994-1999
--American National Can-Pechiney, Translation of Annual Report, Computer Project, French, Spanish, 1996, 1997
--Medical brochure for the International Association of Physicians in AIDS Care, Spanish, Chicago, IL, 1996
Friday, June 17th, 1983
GESA ASSISTANCE
10 South Riverside Plaza
Suite 1470
Chicago, Illinois 60606
For attention: Ms. Gardenia Hung
My husband and I are South African tourists, who asked for your assistance in tracing our lost luggage from TW Airlines in St. Louis, Missouri at the end of May. It is with sincere gratitude that we wish to thank you for your expert help, given with such friendliness and efficiency. Not only did you have to make use of numerous telephone calls to help us, on a Sunday and Memorial Day holiday, but a member of your group telephoned later to check that our bags were received in good order.
Thank you so very much.
Yours sincerely,
Signed by Mrs. M.E. S. Acrels
Cable Address “SANMORITZ” TWX 710-581-4827
CUSTOMER RESPONSE MANAGEMENT
Stamped by GESA Central22 Marzo 1985 Teléfono 241-9310Telex: 22527 CidónCables
CUSTOMER RESPONSE MANAGEMENT
22 Mars 1985 V/Réf. 100.84.0411N/Réf. 05.84.40002.016.017 MC GESA ASSISTANCE150 S. Wacker Drive, Suite 350Chicago, Illinois 60606 U.S.A. Messieurs, Veuillez trouver ci-joint lettre de félicitation que nous venons de recevoir de l'assuré. Nous vous remerçions de bien vouloir la transmettre à la personne qui s'est occupée de cette affaire, en la félicitant également de notre part. Veuillez agréer, Messieurs, nos salutations distinguées. GENERAL EUROPEA, S.A. Gesassistance Initial Signature
Communications Media Arts Consultant, Illinois Notary Public in Du Page County, Illinois Certified Teacher, Integrated Marketing Communications Consultant, Creative Designer, Chicago Designing Mind...
--Technical Manuals Translation for Babcock Corp. Germany-USA, Spanish for Mexico, Roselle, IL Compact Disks, 2001
--Destination Services Relocation for Family Guidance International, Toronto, Canada, 2000, assisting European executives from Stora Enso in Germany, Finland, and Sweden to relocate in the Chicagoland area.
--Digital Video for San Filippo Plum Tree Farm, Barrington Hills, Illinois, English in color, 2H30, 2000
--Web Site Translation, SGIT Network, Online E-Zine, Original Media, Palm Springs, California, Spanish, 2000
--SRAM Corp. Germany-France-USA, Technical Patent Translation, French to English, 1997 to present
--Marketing Media for CPNA Chicago, Illinois, Graphics Design, 2000
--Advertising Inserts for Tabbies/Xertrex International, Itasca, Illinois, Spanish, 2000
--16th Annual Chicago Latino Cinema, Film Synopsis Translations for the International Latino Cultural Center, Chicago, Illinois, Spanish, 2000
--Audio/Video Script Translation for WTTW, Channel 11, Old Town School of Folk Music, Chicago, Spanish, 1999
--Leroy Merlin USA Annual Report, USA, Naperville, Illinois, French, 1999
--French family from Lyons, relocation, cross-cultural, and child tutoring in Woodridge, Illinois, 1997
--Multimedia Translation for Information Kiosks, English, Spanish, French, German, IMWW, Chicago, IL, 1994-1999
--American National Can-Pechiney, Translation of Annual Report, Computer Project, French, Spanish, 1996, 1997
--Medical brochure for the International Association of Physicians in AIDS Care, Spanish, Chicago, IL, 1996
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